| 000 | 00947pam a2200277 a 4500 | ||
|---|---|---|---|
| 008 | |||
| 020 | _a0471550094(hbk) | ||
| 049 | _aMAIN | ||
| 090 |
_aHG1616.P8 _bGRA |
||
| 100 | 1 | _aGray, Janet L. | |
| 245 | 1 | 0 |
_aQuality value banking : _beffective management systems that increase earnings, lower costs, and provide competitive customer service / _cJanet L. Gray, Thomas W. Harvey. |
| 260 |
_aNew York : _bJ. Wiley, _cc1992. |
||
| 300 |
_aviii, 232 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aBank management _xQuality control. |
|
| 650 | 0 | _aQuality of products. | |
| 650 | 0 |
_aBanks and banking _xCustomer services. |
|
| 653 | 0 |
_aBanks _aManagement |
|
| 700 | 1 | _aHarvey, Thomas W. | |
| 907 |
_a.b10059416 _b09-11-10 _c17-04-03 |
||
| 003 | |||
| 005 | 20230123134149.0 | ||
| 040 | _cNUST | ||
| 942 |
_cBOOKS _kHG1616.P8 _mGRA |
||
| 999 |
_c161160 _d161160 |
||