000 00780nam a2200253 a 4500
008
020 _a0750609931 (cased)
049 _aMAIN
090 _aHD62.15 OAK
100 1 _aOakland, John S.
245 1 0 _aTotal quality management :
_bthe route to improving performance /
_cJohn S. Oakland.
250 _a2nd rev. ed.
260 _aOxford :
_bButterworth-Heinemann,
_c1993.
300 _ax, 463 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references: p. 448-456.
500 _aIncludes index.
650 0 _aQuality control.
650 0 _aTotal quality management.
907 _a.b10050826
_b14-02-07
_c17-04-03
003
005 20230123133506.0
040 _cNUST
942 _cBOOKS
_kHD62.15 OAK
999 _c149520
_d149520