| 000 | 00766nam a2200253 a 4500 | ||
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| 008 | |||
| 020 | _a0750638117 (pbk.) | ||
| 049 | _aMAIN | ||
| 090 |
_aQA74 _bBRU |
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| 100 | 1 | _aBruton, Noel. | |
| 245 | 1 | 0 |
_aHow to manage the the I.T. helpdesk / _cNoel Bruton. |
| 260 |
_aOxford : _bButterworth Heinemann, _c1997. |
||
| 300 |
_axiv, 220 p. ; _c25 cm. |
||
| 440 | 0 | _aComputer weekly professional series. | |
| 504 | _aIncludes bibliographical references. | ||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aInformation technology _xManagement. |
|
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 907 |
_a.b10088350 _b10-09-12 _c09-09-03 |
||
| 003 | |||
| 005 | 20230123133417.0 | ||
| 040 | _cNUST | ||
| 942 |
_cBOOKS _kQA74 _mBRU |
||
| 999 |
_c148128 _d148128 |
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