000			00779nam a2200253 a 4500
008
020			_a0750609931 (cased).
049			_aMAIN
090			_aHD62.15
100	1		_aOakland, John S.
245	1	0	_aTotal quality management : _bthe route to improving performance / _cJohn S. Oakland.
250			_a2nd ed.
260			_aOxford ; _aBoston : _bButterworth-Heinemann, _c1995.
300			_ax, 463 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references: p. 448-456.
500			_aIncludes index.
650		0	_aQuality control.
650		0	_aTotal quality management.
907			_a.b10010038 _b19-06-06 _c17-04-03
003
005			20230123133329.0
040			_cNUST
942			_cBOOKS _kHD62.15
999			_c146733 _d146733