| 000 | 00919mam a2200277 a 4500 | ||
|---|---|---|---|
| 008 | |||
| 020 | _a155570137X (pbk.) | ||
| 049 | _aMAIN | ||
| 090 |
_aZ711 _bWAL |
||
| 100 | 1 | _aWalters, Suzanne. | |
| 245 | 1 | 0 |
_aCustomer service : _ba how-to-do-it manual for librarians / _cSuzanne Walters. |
| 260 |
_aNew York : _bNeal-Schuman Publishers, _cc1994. |
||
| 300 |
_aiii, 115 p. : _bill. ; _c28 cm. |
||
| 440 |
_aHow-to-do-it manuals for librarians ; _vno. 41 |
||
| 500 | _aIncludes index. | ||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aPublic services (Libraries) _zUnited States. |
|
| 650 | 0 |
_aCustomer services _zUnited States. |
|
| 650 | 2 |
_aLibrary Services _zUnited States. |
|
| 650 | 2 |
_aLibraries _zUnited States. |
|
| 907 |
_a.b10303881 _b08-12-11 _c23-11-11 |
||
| 003 | |||
| 005 | 20230123125345.0 | ||
| 040 | _cNUST | ||
| 942 |
_cBOOKS _kZ711 _mWAL |
||
| 999 |
_c140140 _d140140 |
||