Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst.

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TextSeries: IFLA publications ; 127.Publication details: M�unchen : K.G. Saur, 2007.Edition: 2nd rev. editionDescription: 269 p. : ill. ; 25 cmISBN:

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Ordinary Loan Books

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Ordinary Loan Books	Main Library		NFIC		Z675.U5 POL (Browse shelf(Opens below))					Available			92004007686

Includes index.

Includes bibliographical references.

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