TY  - BOOK
AU  - Shepherd,Elizabeth
AU  - Yeo,Geoffrey
TI  - Managing records: a handbook of principles and practice 
SN  - 9781856043703 (hbk.)
PY  - 2003///
CY  - London
PB  - Facet
KW  - Records
KW  - Management
KW  - Electronic records
N1  - Includes an index; Includes bibliographical references
ER  -