TY - BOOK AU - Starr,Martin Kenneth TI - Production and operations management SN - 8177224638 (pbk.) AV - TS155STA PY - 2004/// CY - New Delhi PB - Biztantra KW - Production management KW - Quality control KW - Quality of products KW - Quality assurance KW - Industrial management N1 - Includes index; Includes bibliographical references; pt. 1. Overview and introduction to production and operations management -- pt. 2. Strategic perspectives for operations management -- pt. 3. Designing the process, analysis, and improvement -- pt. 4. Operating the system and making product - P/OM tactics -- pt. 5. Transition management: preparing for the future ER -