00853cam a2200217Ia 4500008004100000020002200041245013900063246008100202260004500283300003300328440004600361504004100407500002000448650005000468650004900518700002500567700001600592003000100608005001700609040000900626                                          a1860943675 (hbk.)00aService innovation :borganizational responses to technological opportunities & market imperatives /ceditors, Joe Tidd, Frank M. Hull30aOrganizational responses to technological opportunities & market imperatives  aLondon :bImperial College Press,cc2003  axiv, 437 p. :bill. ;c24 cm 0aSeries on technology management ;vvol. 9  aIncludes bibliographical references.  aIncludes index. 0aService industriesxTechnological innovations 0aCustomer servicesxTechnological innovations1 aTidd, Joseph,d1960-1 aHull, Frank20230120145423.0  cNUST