Beckman, Sara L. Operations strategy : competing in the 21st century / Sara L. Beckman and Donald B. Rosenfield. - Boston : McGraw-Hill/Irwin, c2008. - xvii, 462 p. : ill. ; 24 cm. Includes indexes. Includes bibliographical references. ISBN: 0072500786 (hbk.) Subjects--Topical Terms: Business logistics.