TY  - BOOK
AU  - Swanson,Roger C.
TI  - The quality improvement handbook: team guide to tools and techniques 
SN  - 8175140178 (hbk.)
PY  - 1997///
CY  - New Delhi
PB  - Vanity Books International
KW  - Quality control
N1  - Includes index; Includes bibliographical references
ER  -