Avery, Christine. <br/><br/>
The quality management sourcebook :  an international guide to materials and resources / 
Christine Avery and Diane Zabel. 
 - London ;  New York :  Routledge,  1997. 
 - vii, 327 p. ;  26 cm. 
<br/><br/> Includes indexes. 
<br/><br/><label>ISBN: </label>0415108314 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Bibliography.<br/>Management--Bibliography.<br/>Total Quality Management--bibliography.<br/>Administraci�on--Bibliograf�ia