Ulmer, Robert R <br/><br/>
Effective crisis communication :   moving from crisis to opportunity / 
Robert R.Ulmer 
 - Fourth edition. 
 - Thousand Oaks, California :  SAGE Publications, Inc.,  [2019] 
 - xviii, 220 pages :  illustrations ;    23 cm. 
<br/><br/>Includes bibliographical references (pages 195-208) and index. 
<br/><br/><label>ISBN: </label>9781506315737 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label>--Crisis management.--Communication in organizations.--Emergency management.--Communication in management.
<br/><br/><label>LC Class. No.: </label>HD49 ULM