The handbook of global user research/ 
edited by Robert M Schumacher. 
 - Burlington, MA (U.S.A) :  Morgan Kaufmann,   2010 
 - xxxvi, 294 pages :  illustrations ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9780123748522 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial design--Research--Handbooks, manuals etc.<br/>Industrial design--Psychological aspects--Handbooks, manuals, etc.<br/>User interfaces (Computer systems)--Research--Handbooks, manuals, etc.<br/>Project management--Hanbooks, manuals etc.