TY - BOOK AU - Wears, Robert L., AU - Hollnagel, Erik., AU - Braithwaite, Jeffrey., TI - Resilient health care, volume 2: the resilience of everyday clinical work SN - 9781472437822 (hardback) PY - 2015/// CY - Surrey, England PB - Ashgate, KW - Quality of health care KW - organization & administration KW - Clinical medicine KW - methods KW - Efficiency, Organizational KW - Patient safety N1 - Includes index; Includes bibliographical references ER -