@book{168148,
	author = {Bargiela-Chiappini, Francesca. and Nickerson, Catherine.},
	title = {Business discourse /},
	publisher = {Palgrave Macmillan,},
	year = {2007.},
	address = {Basingstoke :},
	edition = {2nd ed.},
	note = {Includes index.}
}