ICSA study text : organisation and the human resource foundation paper 4 / Institute of Chartered Secretaries and Administrators. - 6th ed. - London : BPP Publishing, 2000. - xii, 341 p. ; 30 cm. - BPP study texts . Includes index. ISBN: 0751751286 (pbk. ) Subjects--Topical Terms: Personnel management.Organizational management.