TY - BOOK AU - Underwood,Peter G. TI - Soft systems analysis and the management of libraries, information services, and resource centres SN - 1856041506 (pbk.) PY - 1996/// CY - London PB - Library Association Pub. KW - Library administration KW - Information services KW - Management KW - System analysis KW - Biblioth�eques KW - Administration KW - Documentation, Services de KW - Gestion N1 - Includes index; Includes bibliographical references ER -