Hoyle, David.

ISO 9000: 2000 : an A-Z guide / David Hoyle. - Oxford : Butterworth-Heinemann, 2003. - xiv, 155 p. : ill. ; cm. + 1 CD-ROM (4 1/2 in.)

Accompanied by a CD-ROM

0750658444 (pbk. )


ISO 9000 Series Standards--Handbooks, manuals, etc.
Quality control--Standards--Handbooks, manuals, etc.

TS156.6 HOY