TY  - BOOK
AU  - Jurow,Susan
AU  - Susan Barnard B.
TI  - Intergrating total quality management in a library setting
SN  - 156024464X (pbk.)
PY  - 1993///
CY  - London
PB  - Haworth Press
KW  - Library administration
KW  - Total quality management
N1  - Incudes index; Includes bibliographical references
ER  -