Jurow, Susan. <br/><br/>
Intergrating total quality management in a library setting / 
Susan Jurow and Susan B Barnard. 
 - London :  Haworth Press,  1993. 
 - 201 p. :  ill. ;  22cm. 
<br/><br/> Incudes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>156024464X (pbk.) 1560244631 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library administration--Total quality management.