Forsyth, Patrick. <br/><br/>
Running an effective sales office / 
Patrick Forsyth. 
 - 2nd ed. 
 - Aldershot, Hants, England :  Gower Pub. Co.,  1985. 
 - xii, 168 p. :  ill. ;  30cm 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references : p. 163-164. 
<br/><br/><label>ISBN: </label>0566025493 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Customer services.