Education and research for marketing and quality management in libraries   satellite meeting, Quebec, August 14-16 2001 / 
edited by Rejean Savard. 
 - Munich :  K G Saur for IFLA,  2002. 
 - x, 326 p. ;  22 cm. 
 - IFLA Publications ;  99. .
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>359821829X (cased) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries --Marketing.<br/>Libraries --Public relations.