00734nam a2200229 a 4500 0412631806 (cased) MAIN HG4028.P7 Connell, Roger. Measuring customer and service profitability : in the finance sector / Roger Connell. London : Chapman & Hall, 1995. xii, 251 p. : ill. ; 25 cm. Financial services industry Customer services Evaluation. Profit Accounting. Management information systems. .b10074302 23-03-04 17-04-03 20230123133645.0 NUST BOOKS HG4028.P7 152363 152363 2023-01-23 00:00:00 3 HG4028.P7 CON 92003005295 80.00 2023-01-23 BOOKS 0 LCC 0 0 NFIC 0 MAIN MAIN GEN 2023-01-23 80.00