@book{151194,
	author = {Brown, Diane and Burtness, Paul S.},
	title = {Effective English for business communication /},
	publisher = {Gage,},
	year = {1982.},
	address = {Toronto :},
	edition = {Canadian ed.},
	note = {American ed. : Burtness, Paul S.  Effective English for business communication.}
}
