Block, Peter. Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan. - 2nd ed. - San Francisco : Jossey-Bass/Pfeiffer, c2000. - xxvii, 371 p. : ill. ; 24 cm. Includes bibliographical references: p. 368-370.. ISBN: 0787948039 (cased) Subjects--Topical Terms: Business consultants.