Ho, Samuel K. <br/><br/>
Operations and quality management / 
Samuel K. M. Ho. 
 - London :  International Thomson Business,  1999. 
 - xv, 323 p. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>186152398X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Production management.