Weaver, Charles N. Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. - Milwaukee, Wis. : ASQC Quality Press, 1995. - xvii,, 252 p. : ill. ; 24 cm. Includes index. Includes bibliographical references: p. 243-244. ISBN: 8175140097 (cased) Subjects--Topical Terms: Total quality management.