Graves, Paul. <br/><br/>
Managing an effective operation / 
Paul Graves and Eddie Fowler. 
 - Oxford :  Butterworth-Heinemann,  1995. 
 - xvii, 210 p. ;  24 cm. 
 - Institute of Management series. .
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references : p. 205. 
<br/><br/><label>ISBN: </label>0750620315 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Management.