Dawson, Ross Developing knowledge-based client relationships : the future of professional services / Ross Dawson. - Boston : Butterworth-Heinemann, c2000. - xix, 275 p. : ill. ; 24 cm. Includes index. Includes bibliographical references. ISBN: 0750671858 (pbk.) Subjects--Topical Terms: Business consultants. LC Class. No.: HD69 / DAW