Hicks, Michael J. <br/><br/>
Problem solving in business and management :  hard, soft and creative approaches / 
Michael J. Hicks. 
 - London :  Chapman & Hall,  1991. 
 - xix, 327 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references : p.314-319. 
<br/><br/><label>ISBN: </label>0412374900 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Decision-making.