Matthews, Joseph R. <br/><br/>
The evaluation and measurement of library services / 
Joseph R. Matthews. 
 - Westport :  Libraries Unlimited,  2007. 
 - xx, 372 p. :  ill. ;  26 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9781591585329 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Evaluation.--United States<br/>Public services (Libraries)--Evaluation.--United States<br/>Libraries--Evaluation.<br/>Public services (Libraries)--Evaluation.