Ferguson, Richard. <br/><br/>
The Survivor's guide to iT Hell / 
Richard Ferguson. 
 - Gloucestershire :  Management Books 2000 Ltd,  2005. 
 - 269 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>1852524650 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology management.