Gorelick, Carol. Performance through learning : knowledge management in practice / Carol Gorelick, Nick Milton [and] Kurt April. - Amsterdam : Elsevier Butterworth-Heinemann, c2004. - xxiv, 408 p. : ill. ; 24 cm. - Improving human performance series. . Includes index. Includes bibliographical references. ISBN: 0750675829 (pbk.) Subjects--Topical Terms: Organizational learning.Knowledge management.Organizational change.