Bowman, Joel P. <br/><br/>
Business communication :  from process to product / 
Joel P. Bowman and Bernadine P. Branchaw. 
 - Chicago :  Dryden Press,  c1987. 
 - xvii, 663 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0030018986 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.