@book{133152,
	author = {Nyamunda, Chipo. and NUST.},
	title = {An Analysis of the means and methods used by university libraries in Zimbabwe to assess the quality of their services/},
	publisher = {NUST, 2006.},
	address = {Bulawayo :},
	note = {Thesis(BLIS)---NUST, 2006.}
}