TY  - BOOK
AU  - West-Burnham, John.
TI  - Managing quality in schools: effective strategies for quality-based school improvement 
SN  - 9780273624073 (pbk.)
PY  - 1997///
CY  - London
PB  - Pitman
KW  - School management and organization
KW  - Great Britain
KW  - Total quality management
N1  - Includes index; Includes bibliographical references
ER  -