Managing quality in schools : effective strategies for quality-based school improvement /
John West-Burnham.
- 2nd ed.
- London : Pitman, 1997
- x, 194 p. : ill. ; 24 cm
- School leadership and management series. .
Includes index.
Includes bibliographical references.
9780273624073 (pbk.)
School management and organization--Great Britain. Total quality management.