West-Burnham, John.

Managing quality in schools : effective strategies for quality-based school improvement / John West-Burnham. - 2nd ed. - London : Pitman, 1997 - x, 194 p. : ill. ; 24 cm - School leadership and management series. .

Includes index.

Includes bibliographical references.

9780273624073 (pbk.)


School management and organization--Great Britain.
Total quality management.