TY  - BOOK
AU  - Oakland,John S.
TI  - Total quality management
SN  - 0750600845 (hbk.)
PY  - 1989///
CY  - Oxford
PB  - Butterworth Heinemann.
KW  - Quality control
KW  - Production management
KW  - Quality assurance
KW  - Total quality management
N1  - Includes index; Includes bibliographical references
ER  -