Merchant, Kenneth A. Management control systems : performance measurement, evaluation and incentives / Kenneth A. Merchant, Wim A. Van der Stede. - 3rd ed. - Harlow, England ; New York : Financial Times/Prentice Hall, c2012. - xvi, 815 p. ; 25 cm. ISBN: 9780273737612 (pbk.) Subjects--Topical Terms: Industrial management.Cost control.Managerial accounting.Performance--Measurement.Industrial management--Case studies.Cost control--Case studies.Managerial accounting--Case studies.