TY - BOOK AU - Weilkiens,Tim AU - Weiss,Christian AU - Grass,Andrea R. TI - OCEB certification guide: business process management, fundamental level SN - 9780123869852 (pbk.) PY - 2011/// CY - Waltham, MA PB - Morgan Kaufmann KW - Business consultants KW - Certification KW - Electronic data processing personnel KW - Industrial management KW - Examinations KW - Study guides KW - Management information systems N1 - Includes index; Includes bibliographical references; Getting started -- Basic principles of business management -- Basic principles of business processes -- Basic principles of business process management -- Business modeling -- Modeling business processes using BPMN -- Frameworks ER -