Weilkiens, Tim. <br/><br/>
OCEB certification guide :  business process management, fundamental level / 
Tim Weilkiens, Christian Weiss, Andrea Grass. 
 - Waltham, MA :  Morgan Kaufmann,  c2011. 
 - xii, 168 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Getting started -- Basic principles of business management -- Basic principles of business processes -- Basic principles of business process management -- Business modeling -- Modeling business processes using BPMN -- Frameworks. 
<br/><br/><label>ISBN: </label>9780123869852 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business consultants--Certification.<br/>Electronic data processing personnel--Certification.<br/>Industrial management--Examinations--Study guides.<br/>Management information systems--Examinations--Study guides.