Effective crisis communication : moving from crisis to opportunity /

Ulmer, Robert R

Effective crisis communication : moving from crisis to opportunity / Robert R.Ulmer - Fourth edition. - Thousand Oaks, California : SAGE Publications, Inc., [2019] - xviii, 220 pages : illustrations ; 23 cm.

Includes bibliographical references (pages 195-208) and index.

9781506315737 (paperback)

--Crisis management.--Communication in organizations.--Emergency management.--Communication in management.

HD49 ULM