Making quality happen : a step by step guide to winning the quality revolution /

McNealy, Roderick M.

Making quality happen : a step by step guide to winning the quality revolution / Roderick M. McNealy. - London : Chapman & Hall, 1993. - x, 196 p. : ill. ; 24 cm.

Includes index.

Includes bibliographical references.

0412553104 (cased)


Quality control.