Customer service in the information environment /

St. Clair, Guy, 1940-

Customer service in the information environment / Guy St. Clair. - London : Bowker-Saur, c1993. - 144 p. ; 24 cm. - Information services management. .

Includes index.

Includes bibliographical references : p. 139-141.

1857390040 (cased)


Information services.
Information services industry--Customer services.