How to manage the the I.T. helpdesk /
Bruton, Noel.
How to manage the the I.T. helpdesk / Noel Bruton. - Oxford : Butterworth Heinemann, 1997. - xiv, 220 p. ; 25 cm. - Computer weekly professional series. .
Includes index.
Includes bibliographical references.
0750638117 (pbk.)
Information technology--Management.
Customer services--Management.
How to manage the the I.T. helpdesk / Noel Bruton. - Oxford : Butterworth Heinemann, 1997. - xiv, 220 p. ; 25 cm. - Computer weekly professional series. .
Includes index.
Includes bibliographical references.
0750638117 (pbk.)
Information technology--Management.
Customer services--Management.