The management and marketing of services /

Mudie, Peter.

The management and marketing of services / Peter Mudie and Angela Cottam. - Oxford ; Boston : Butterworth Heinemann, 1993. - xi, 269 p. : ill. ; 25 cm. - B H contemporary business series .

Includes index.

Includes bibliographical references.

0750607890 (pbk.)


Service industries--Management.
Service industries--Marketing.