Contextual design : defining customer-centered systems /

Beyer, Hugh.

Contextual design : defining customer-centered systems / Hugh Beyer and Karen Holtzblatt. - San Francisco : Morgan Kaufmann, c1998. - xxiii, 472 p. : ill. ; 24 cm.

Includes index.

Includes bibliographical references.

1558604111 (pbk.)


System design.
System analysis.