Contextual design : defining customer-centered systems /
Beyer, Hugh.
Contextual design : defining customer-centered systems / Hugh Beyer and Karen Holtzblatt. - San Francisco : Morgan Kaufmann, c1998. - xxiii, 472 p. : ill. ; 24 cm.
Includes index.
Includes bibliographical references.
1558604111 (pbk.)
System design.
System analysis.
Contextual design : defining customer-centered systems / Hugh Beyer and Karen Holtzblatt. - San Francisco : Morgan Kaufmann, c1998. - xxiii, 472 p. : ill. ; 24 cm.
Includes index.
Includes bibliographical references.
1558604111 (pbk.)
System design.
System analysis.